Full-time; remote (US-based)

Cortico Overview

Cortico is a non-profit committed to fostering deep conversations and raising up under-heard voices. We don’t think we can solve these difficult problems with technology, but we do think we can make them easier to tackle.

Our platform brings people together in recorded small-group conversations. Through a powerful combination of AI and human listening, this platform enables organizations to make sense of the conversations they collect, and surfaces community voices into public dialogue and decision making.

Communities have used our platform to lift up voices and perspectives in the selection of Madison, WI’s police chief and the election of Boston’s mayor. Local newsrooms have used our platform to understand citizen agendas and include underheard voices directly in their reporting. Global nonprofits are using our platform to elevate conversations on climate from around the world. Local non-profits have used our platform to surface experiences of people in the margins and amplify their voices through artist collaborations.

Our platform continues to grow as we leverage new technology to better understand conversations with less work. We also want to better meet people where they are, whether that be on their phones as we build out a mobile app, or in a conference room as we develop a hardware listening device.

Cortico’s unique human/machine system is the product of an effort led by Cortico in cooperation with MIT’s Center for Constructive Communication (MIT CCC).

About this role

Cortico is expanding and exploring partnerships with local and national government agencies, building out an organizational focus area that invites government partners to tap into underheard voices, build community-informed decision-making practices, and really listen to their constituents.

Recent examples of work with local government, includes drafting a citywide equity statement in Chicago, collecting conversations to inform equitable green infrastructure in Durham, and elevating nuanced experiences on COVID-19 vaccination resources in New York City.

The Manager of Programs & Partnerships (Government) works closely with the VP of Programs & Partnerships to advance Cortico’s mission by implementing a strategy that builds and strengthens our community of government partners, ensuring engagement and success across all project phases. This role identifies new partnership opportunities, fields prospective partner inquiries, and manages conversation projects, collaborating closely with partners and people across the Cortico team. 

The compensation range for this role is $80,000-$90,000 and we have competitive benefits which can be found here. Unfortunately, we are unable to sponsor visas at this time.

A note about culture

Cortico’s team is kind, collaborative, inquisitive, and inclusive. We have high standards for quality and ethics, and help each other learn in order to reach our objectives. We think technology is best built by teams with a diversity of background, thought, and experience. Every team member is a human first, and we strive to create a culture and environment that supports your career goals and respects all of the hats you wear in life, not just the ones that earn you a paycheck.

About you

• You’ve read about our vision and values and they strongly align with yours.
• You’re an expert relationship-builder and truly enjoy connecting with people across communities.
• You’re a natural storyteller who can translate organizational mission and vision into project design and deliverables.
• You’re a skilled collaborator with the ability to coordinate and motivate multidisciplinary teams.
• You’re a dedicated problem solver and enjoy investigating a range of questions.
• You have a service philosophy that drives you to integrate regular improvements in your customer/partner support relationships.
• You’re a meticulous organizer, paying close attention to detail, deadlines, and documentation.
• You’re entrepreneurial. You get the big picture, find self-starting second-nature, enjoy taking initiative, learning new skills and figuring out how things work.
• You’re an expert communicator across a range of written, visual, and virtual mediums.

Minimum qualifications

• 5+ years direct experience in managing complex projects for/with partners or clients, preferably in local and/or federal government 
• Exemplary verbal, written and visual communication skills effective at reaching a wide array of audiences
• Experience responding to, identifying, and navigating next steps on RFPs from government entities
• Ability to manage multiple projects with diverse stakeholders
• Ability to translate strategic organizational objectives into a comprehensive work plan
• Self-starter in learning new technical tools to accomplish job tasks
• Experience with some or all of the following: Community organizing, Sales, Client/Customer/Partnership Management & Service, Project Management

Responsibilities

• Implement government partnership strategy, clearly and compellingly sharing Cortico’s vision, process, and technology with potential and existing partners
• Manage large multi-phase conversation projects with local and national government partners
• Field inbound inquiries from government partners 
• Research new opportunities in government partnerships, developing new outreach strategies and assets for potential partners
• Manage and mobilize Cortico team workflows for larger government partner projects, working with people from across Cortico, MIT CCC, and partner teams

Next steps

Please apply here and include the following information.

• A little about you and your interest in the role. Please share with us why this role excites you and how you see yourself in this work.
• A resumé / cv

This is not an entry-level position. However, if you are unsure if you are qualified, please consider applying anyway.

The process

We aim to review and respond to all applicants within three weeks of submission. We’ll schedule a short phone call with the hiring manager to set expectations and make sure we’re all on the same page about the role and your qualifications. We’ll schedule a Zoom meeting with the hiring team where we’ll review your past experience. We’ll introduce a project prompt and set up a panel across our team to review. Finally, you’ll have the chance to connect with any staff member at Cortico privately to meet folks from other roles and get any questions answered about the inner workings of the organization.

Cortico maintains a strong policy of equal opportunity in employment. It is our objective to recruit, hire, and retain the most qualified individuals without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other characteristic or status protected by applicable federal, state, or local law. Our equal employment philosophy applies to all aspects of employment, including recruitment, compensation, benefits, training, promotions, transfers, job benefits, and terminations.