full-time; remote (US-based)

About Cortico

Cortico is a non-profit committed to fostering deep conversations and raising up under-heard voices. We don’t think we can solve these difficult problems with technology, but we do think we can make them easier to tackle.

Our Fora platform brings people together in recorded small-group conversations. Through a powerful combination of AI and human listening, this platform enables organizations to make sense of the conversations they collect, and surfaces community voices into public dialogue and decision making.

Communities have used our platform to lift up voices and perspectives in the selection of Madison, WI’s police chief and the election of Boston’s mayor. Local newsrooms have used our Fora platform to understand citizen agendas and include underheard voices directly in their reporting. Global nonprofits are using our Fora platform to elevate conversations on climate from around the world. Local non-profits have used our Fora platform to surface experiences of people in the margins and amplify their voices through artist collaborations.

Our platform continues to grow as we leverage new technology to better understand conversations with less work. We also want to better meet people where they are, whether that be on their phones as we build out a mobile app, or in a conference room as we develop a hardware listening device.Cortico’s unique human/machine system is the product of an effort led by Cortico in cooperation with MIT’s Center for Constructive Communication (MIT CCC).

About this role

Cortico is seeking an experienced Director of Marketing and Communications to join our dynamic team. Reporting to our CEO, this role is instrumental in shaping the future of our brand and communications strategy, focusing on elevating our Fora platform and expanding our partnerships – through top-of-funnel marketing – across all verticals including local government, youth, and workplaces. Collaboration with our partnerships, product and development teams, MIT’s Center for Constructive Communication, and other key stakeholders is crucial in this role.

The annual compensation range for this role is $100,000 – $125,000 and we have competitive benefits which can be found here. Unfortunately, we are unable to sponsor visas at this time.

About our culture

Cortico’s team is kind, collaborative, inquisitive and inclusive. We have high standards for quality and ethics, and help each other learn in order to reach our objectives. We think technology is best built by teams with a diversity of background, thought and experience. Every team member is a human first, and we strive to create a culture and environment that supports your career goals and respects all of the hats you wear in life, not just the ones that earn you a paycheck.

About you

• You’ve read about our vision and values and they strongly align with yours 
• You’re excited to leverage your unparalleled expertise and creativity in marketing and communications to catapult our mission into the spotlight
• You’re highly creative, regularly thinking about innovative ideas that support marketing and communications strategies
• You’re a natural storyteller, understanding the importance of narrative across all mediums
• You stay close to trends, regularly consult data to assess how strategy is working
• You’re an expert communicator across a range of written, visual, and aural mediums
• You’re a skilled collaborator with the ability to coordinate and motivate multidisciplinary teams
• You actively build community, naturally speaking to partners and other stakeholders in your messaging
• You are a master of social media platforms, effectively using them to tell stories
• You’re naturally inquisitive and curious; a lifelong student excited to learn from your teammates and users

Minimum qualifications

• 5-8 years progressive experience in marketing & communications, including 2-3 years experience in a leadership role
• 2-3 years supervisory experience
• Proven experience in a similar role, preferably in a tech-focused environment with top-of-funnel marketing needs
• Strong understanding of brand development and multi-channel marketing strategies
• Exceptional communication and interpersonal skills
• Demonstrated ability to work collaboratively across teams and with external partners
• A strategic thinker who is also capable of hands-on execution

Responsibilities

• Collaborative Strategy and Implementation: Engage in a close partnership with the CEO to co-develop and refine strategic direction and provide hands-on implementation of a communication and marketing plan that strengthens Cortico’s brand and supports the organization’s programmatic and fundraising objectives.
• Brand and Communications Management: Oversee, enhance, and measure the success of the organization’s brand and communication strategies, ensuring they align with our mission and values. Create and maintain internal resources, such as branding and style guides, to support all Cortico teams in upholding brand voice and integrity. 
• Partnership Growth Support: Play a pivotal role in supporting the partnership team through top-of-funnel marketing strategies that build momentum with key verticals, increase brand awareness among youth, civic and workplace leaders, and highlight successful Fora use cases.
• Product Marketing: Lead the marketing of platform services, packages, and the promotion of our self-service products, from awareness to partnership conversion without requiring extensive onboarding. With support from the Cortico Product team, coordinate go-to-market activities, such as the announcement of new platform features.
• Development Support: Work closely with the VP of Development to align marketing strategies with fundraising efforts and overall organizational goals.
• Website Development: Spearhead the creation and management of an engaging, informative website that reflects our brand and serves as a key resource for current and potential partners.
• Media and Public Relations: Maintain and strengthen a positive public presence for Cortico across various social media channels and media outlets, identifying and maximizing communication opportunities. Build Cortico relationships with influencers and thought leaders to leverage our reach to potential partners and donors.
• Cultivating Team Excellence: Foster a positive and inclusive organizational culture; manage and mentor direct report.
• Collaboration with MIT’s Center for Constructive Communication (CCC): Ensure constant and effective coordination with CCC, aligning our strategies and initiatives with their expertise and resources.

Next steps

Please apply here and include the following information.

• A little about you and your interest in the role. Please share with us why this role excites you and how you see yourself in this work.
• A resumé / cv

This is not an entry-level position. However, if you are unsure if you are qualified please consider applying anyway.

The process

We aim to review and respond to all applicants within three weeks of submission. Our process will include an initial phone interview with Human Resources, an interview with key stakeholders, a case study and/or take home work, and a final interview.

Cortico maintains a strong policy of equal opportunity in employment. It is our objective to recruit, hire, and retain the most qualified individuals without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other characteristic or status protected by applicable federal, state, or local law. Our equal employment philosophy applies to all aspects of employment, including recruitment, compensation, benefits, training, promotions, transfers, job benefits, and terminations.